My experience with ERP software. We implemented the software Microsoft Dynamics NAV as an ERP
System. This system includes categories such as Human resources, Finance, Accounting, Sales and Inventory and Customer management.
But Inventory and Customer management in particular has variations in culture between Japan and foreign countries. I regret that I was not able to customize anything on this system because we need to use it according to the standards of Denmark headquarters and we're not able to train operators for our Japan branch. And the Denmark branch office controlled our primary Database and Application Servers.
So it took me a long time to restore all the data and to set up a new product in their Database Server. I always need to figure out the levels of all the operators in order to not make the same mistakes. And we had a problem where we used ERP software packaging made in Denmark, not Japan. I needed to customize some details for this software for the Japan team and to request customization of the develop team in Denmark.
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